Responsible Gambling

Betor is dedicated to providing a safe and enjoyable online gaming environment. We understand that for most individuals, gambling is a form of entertainment. However, we also recognise that for a small percentage of people, gambling can evolve into a serious problem with negative consequences. Our Responsible Gaming policy outlines the measures we have implemented to prevent problem gambling and to assist those who may be experiencing difficulties.

We are fully committed to upholding the highest standards of player protection and responsible conduct. This commitment is integrated into every aspect of our operations, from the design of our games to the training of our customer support team. We work in accordance with the guidelines set by our licensing authority to ensure a fair, transparent, and secure gaming experience for all Betor players.

Problem gambling is often referred to as a "hidden addiction" because it doesn't always have obvious physical signs. It can affect anyone, regardless of their background or financial status. Being aware of the potential signs, both in yourself and in others, is the first step towards addressing the issue. Some common indicators of problem gambling include:

• Spending more money and time on gambling than you can afford or intended.
• Feeling a need to be secretive about your gambling activities.
• Chasing losses, meaning you try to win back money you've lost by gambling more.
• Neglecting responsibilities at work, school, or home due to gambling.
• Borrowing money or selling possessions to fund gambling.
• Experiencing feelings of guilt, anxiety, or depression related to gambling.
• Lying to family members or friends about the extent of your gambling.
• Becoming irritable or restless when trying to cut down or stop gambling.
• Using gambling as an escape from personal problems or feelings.

If you recognise any of these signs in yourself or someone you know, we encourage you to seek help. Early intervention can make a significant difference.

Gambling should always be viewed as a leisure activity, not a source of income or a way to recover debt. To help maintain control and ensure your gaming remains enjoyable, consider the following advice:

• Set a budget for your gambling activities and stick to it. Never gamble with money you cannot afford to lose.
• Set a time limit for your gaming sessions and adhere to it.
• Avoid chasing losses. Accept that losing is part of gambling.
• Do not gamble when you are feeling stressed, upset, or under the influence of alcohol or drugs.
• Balance gambling with other activities and hobbies.
• Ensure you understand the rules of any game you play before wagering.
• Remember that the odds are always in favour of the house over the long term.

Betor provides tools to help you manage your play responsibly. Utilising these tools can help you stay within your limits and keep gambling a positive experience.

Betor offers a range of self-imposed limits designed to help you manage your spending and playing habits. These limits can be set for specific periods and can be adjusted by you at any time through your account settings. Once set, a limit cannot be increased or removed until the specified cooling-off period has passed, ensuring you have time to reconsider your decision.

• Deposit Limits: You can set a maximum amount of money you wish to deposit into your Betor account over a daily, weekly, or monthly period.
• Loss Limits: This allows you to define the maximum amount of money you are prepared to lose over a daily, weekly, or monthly period. Once this limit is reached, you will be prevented from placing further bets until the next period begins.
• Wager Limits: You can set a maximum total amount you wish to wager over a daily, weekly, or monthly period. This helps control the overall volume of your betting activity.

We strongly recommend that all players consider setting these limits upon registering their account to ensure they gamble within their means from the outset.

If you feel you need a short break from gambling, Betor provides options for time-outs or cool-off periods. This allows you to temporarily suspend your account for a defined duration without having to self-exclude entirely. During a time-out, you will be unable to log in, deposit funds, or place bets.

You can choose a time-out period ranging from 24 hours to 6 weeks. Once the selected period expires, your account will automatically reactivate, and you will regain full access to Betor's services. This feature is particularly useful if you are experiencing a temporary urge to gamble excessively or simply wish to take a short break to refocus.

For individuals who feel they need a more substantial break from gambling, or who are concerned about their gambling behaviour, Betor offers a comprehensive self-exclusion program. Self-exclusion allows you to voluntarily close your account for an extended period, typically between 6 months and 5 years, or even permanently.

During a self-exclusion period, you will be prevented from accessing your Betor account, depositing funds, or placing any bets. We will also take reasonable steps to ensure you do not receive any marketing materials during this time. To initiate self-exclusion, please visit the Responsible Gaming section of your account or contact our customer support team. Once self-excluded, the decision is irreversible until the chosen period has fully elapsed. Reinstatement of an account after self-exclusion will involve a review process to ensure it is appropriate and safe for you to resume gambling.

Betor is strictly committed to preventing underage gambling. It is illegal for anyone under the age of 18 to open an account or gamble on our platform. We employ robust age verification procedures during the registration process to confirm that all our players are of legal gambling age. This includes requesting proof of age documentation such as a passport or driving licence.

We also advise parents and guardians to take proactive measures to protect minors from accessing gambling sites. These measures can include:

• Installing filtering software on household devices to block access to gambling websites.
• Supervising children's online activities.
• Keeping your Betor account login details confidential and secure.
• Educating children about the risks associated with underage gambling.

If we discover that a minor has registered an account with Betor, the account will be immediately closed, and any winnings will be forfeited.

To help you monitor the duration of your gaming sessions, Betor provides a "Reality Check" feature. This tool allows you to set periodic notifications that will pop up on your screen during play, reminding you how long you have been gambling. The reminder will typically display your session duration and, in some cases, your net win or loss for that session.

This interruption serves as a prompt to consider whether you wish to continue playing or take a break. You can customise the frequency of these reality checks in your account settings. We believe these regular reminders are an effective way to encourage conscious decision-making about your playing time and help prevent extended, unplanned gambling sessions.

If you are concerned about your gambling habits but are unsure whether you have a problem, taking a self-assessment can be a helpful first step. Betor encourages players to honestly answer a series of questions designed to highlight potential areas of concern. While not a definitive diagnosis, this assessment can provide insight into your gambling behaviour.

Typical questions in a self-assessment might include:

• Do you spend more money on gambling than you can afford?
• Do you feel the need to gamble with increasing amounts of money to get the same thrill?
• Have you ever lied to people important to you about how much you gamble or how much money you have lost?
• Do you gamble to escape from problems or to relieve feelings of anxiety or depression?
• Have you ever felt guilty or remorseful after gambling?
• Has gambling caused any financial problems for you or your household?
• Have you ever tried to cut down on your gambling but been unsuccessful?

If your answers indicate potential issues, it is a strong signal to consider utilising the responsible gaming tools offered by Betor or to seek professional help. Remember, recognising a potential problem is the first and most crucial step towards addressing it.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)